Privacy Policy
Limitation of Liability: The Website and all content on the
Website, including any current or future offer of products or services, are
provided on an "as is" basis and may include inaccuracies or typographical
errors. The owners make no warranty or representation as to the availability,
accuracy or completeness of the content. Neither Provider nor any holding
company, affiliate or subsidiary of Provider, shall be held responsible for any
direct or indirect special, consequential or other damage of any kind
whatsoever suffered or incurred, related to the use of, or the inability to
access or use the content or the Website or any functionality thereof, or of
any linked Website, even if Provider is expressly advised thereof.
Privacy, Access To and Use of Information: Provider receives
various types of information ("the information") from Users who access the
Website. Provider makes every effort to protect any information received by it.
Despite such undertaking, it is possible for Internet based communications to
be intercepted. Without the use of encryption, the Internet is not a secure
medium and privacy cannot be ensured. Internet email is vulnerable to
interception and forging. The owners will not be responsible for any damages
you or any third party may suffer as a result of the transmission of
confidential information that you make to the owners through the Internet, or
that you expressly or implicitly authorise the owners to make, or for any
errors or any changes made to the transmitted information. To ensure
acquaintance with and awareness of the privacy measures and policies of
Provider, the User to urged to take care to read and understand the underlying
privacy clauses incorporated in these terms and conditions:
Privacy: unsolicited information: If the User posts unsolicited
content or other information ("the information") to the Website, and unless
otherwise indicated, then the User grants to the owners a non-exclusive,
royalty-free, perpetual, irrevocable and fully sub-licensable right to use,
reproduce, modify, adapt, publish, translate, create derivative works from,
distribute and display such information throughout the world in any media. The
User grants to the owners the right to use the name that the User submits in
connection with such information, if they choose. The User warrants that the
User owns or otherwise controls all of the rights to the information that the
User posts, that the information is accurate; that by the supply of the
information to Provider, the User does not violate this policy and does not
infringe the rights of any person or entity; and that the User indemnifies the
owners for all claims resulting from the receipt by the Provider of the
information the User supplies to it. Provider reserves the right but not the
obligation to monitor and edit or remove any information, where posted to
public pages. Provider takes no responsibility and assumes no liability for any
information posted by the User or any third party.
Privacy: unsolicited information the User gives to Provider:
Provider requires certain personal information to process transactions if the
User requires any of Provider's products or services. Provider receives and
stores all information the User enters on the Website or gives to Provider, in
any other way. The User may choose not to provide certain information, but that
may limit the services or products that the User may wish to obtain from this
Provider. Provider provides its products and services in conjunction with its
affiliates and subsidiaries. In this regard and unless specifically restricted
by the User from the license below, the User grants to the owners a
non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable
right to use, reproduce, modify, adapt, publish, translate, create derivative
works from, distribute and display such information throughout the world in any
media. The User information that is required by affiliates and subsidiaries to
give effect to transactions that the User chooses to enter into is shared with
those entities.
Privacy: promotional information: Provider aspires to provide
first class service to its customers, which necessitates Provider providing
information to the User regarding new services or special offers. In each
instance, the User is provided an opportunity to opt out of such information
circulars. For more information, please call the Provider Help Desk, or send an
email to info@myenergy.co.za
Privacy : business transfers : Provider may enter into business
arrangements whereby its customer base is one of the more valued assets. In
such an event, customer information will be one of the transferable assets.
Privacy : lawful purposes : When the Provider is served with
due legal process requiring the delivery of personal customer information, it
has the legal duty to abide by that demand, and will do so.
Privacy: surveys: Provider understands that efficiency and
customer care translates to good service. Provider may periodically conduct
online customer care surveys to facilitate the updating of service standards.
When it conducts a survey, Provider will inform the User how the information
gathered will be used, and will provide the User with the opportunity to opt
out from such surveys.